Dr. Goulston is currently performing a one man show entitled, "Steve Jobs Returns," where he becomes the persona of Jobs returning from the grave to explain how he turned around Apple from the brink of bankruptcy in 1997 to the introduction of the iPhone in 2007 when Apple was the most successful company in the world. In that show he shared steps, insights, tools and a 10 step roadmap to help any company also achieve great success.
Dr. Goulston is one of the world's foremost experts on empathy and decoding the thinking of people into steps that others can follow. He is the author of seven books with his book, "Just Listen" Discover the Secret to Getting Through to Absolutely Anyone, reaching the top book on listening in the world. He contributes to Harvard Business School, Fast Company, Business Insider and writes a syndicated column for Business Journals.